Our Job detail :

Job Title:
Service Manager
Job Category:
Others
Job Description :

Description

-Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…
-Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately,
-Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained,
-Ensure that all the necessary shop equipment is in proper working condition,
-Ensure that customer inconveniences, complaints and misunderstandings are dealt fairly and quickly,
-Ensure that proper service sales techniques are being used,
-Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters,
-Communicate with customers before issues arise and get involved in escalated customer issues,
-Maintain the highest possible standards of workmanship, advise technicians of service CSI,
-Establish and maintain a good working relationship with customers to encourage repeat referral business,
-Assure proper repair order flow to satisfy warranty/dealership/business office requirements, -Hire, train, motivate, counsel and monitor the performance of all service department staff,
-Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…
- Assist in development of annual service budget for use in connection with annual sales forecast,
-Demonstrates behaviors consistent with the company’s vision, mission and values in all interactions with customers, co-workers and suppliers.

Requirement

-At least bachelor degree of Mechanical Engineering or other related fields.
-Minimum 5 years experiences in Mechanic Engineering and other 3 years in management level.
-Strong management, leadership, communication and interpersonal skills.
-Good command of both written and spoken English.
-Must have driving license.
-Excellent knowledge of Microsoft Office such as Ms. Words, Ms. Excel, Internet and Email.
-Knowledge of people management.

Deadline:
2013-09-20
For more detail please contact:
KT Tower Building 4th floor, Plan No. 404 & 405, #23, St. 112, Sangkat Phsar Depo 3, Khan ToulKok, Phnom Penh, Cambodia.Tel: +855-23 991 003/ 17 727 333;
Email: aplus@aplusgroup.biz, website: www.aplusgroup.biz